Orders are typically processed within 1–2 business days. Once dispatched, delivery usually takes 3–7 business days, depending on your location within India. Delivery timelines may vary during festivals, holidays, or due to unforeseen courier delays.

Once your order has been shipped, you'll receive a tracking link via email or SMS. You can use this link to monitor your shipment in real time.

Yes, we offer Cash on Delivery (COD) on eligible orders and serviceable locations across India. Additional COD charges may apply.

Yes. Orders can be cancelled only before they have been dispatched. Once an order has been shipped, cancellation requests cannot be accepted.

No. We do not accept returns for change of mind, personal preference, color expectations, or size expectations. Returns are accepted only if the product is damaged during transit, incorrect, or has a manufacturing defect.

Please contact us within 48 hours of delivery at support@homspurtsliving.com with:

• Your Order Number
• Clear photographs of the product
• Photographs of the outer packaging
• A complete unboxing video (mandatory for damage claims)

We'll review your request and arrange a replacement or refund if your claim is approved.

Once your returned product has been received and inspected, approved refunds are processed within 5–7 business days to your original payment method. Your bank or payment provider may take additional time to reflect the refund.

You can reach us at:

Email: support@homspurtsliving.com

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)

No. Products purchased during clearance or sale are not eligible for return or exchange.

Yes. Gift wrapping is available for selected products. Gift wrapping charges, if applicable, are non-refundable.

Many of our products are thoughtfully crafted by skilled artisans and trusted manufacturing partners. Product descriptions will mention any handcrafted or artisanal details where applicable.

To maintain the beauty and longevity of your décor:

• Dust regularly with a soft, dry cloth.
• Avoid harsh chemicals or abrasive cleaners.
• Keep products away from prolonged moisture and direct sunlight unless specified otherwise.
• Handle decorative items carefully to prevent accidental damage.
• Follow any specific care instructions provided on the product page or packaging.